We use cookies to help provide you with the best possible online experience. By using this site, you agree that we may store and access cookies on your device. You can find out more and set your preferences here.
Contact us
Our Business Centre/Branch Locator will help you find address information for our business centres/branches, together with telephone numbers and local services. If you are an existing business customer and your enquiry is account specific, please contact your Business or Relationship Manager.
| Business Area | Telephone Details | General Email Address |
|---|---|---|
| Switch to Ulster Bank | Contact one of our Business or Relationship Managers at your local Ulster Bank Business Centre/Branch. | |
| Business Start-Ups | To arrange a meeting, phone 0800 158 8794 Lines are open 9am-5pm, Monday to Friday. Calls may be recorded. Or Contact one of our Business Managers at your local Ulster Bank Business Centre/Branch. | nistartup@ulsterbank.com |
| Online Banking - Bankline | New Bankline Customer: Contact your Business or Relationship Manager at your local Ulster Bank Business Centre/Branch. Existing Bankline Customer: If you have a service issue, please contact the Bankline Customer Support Team.
| banklinesupport@rbs.co.uk |
| Commercial Cards - Business Cards | New Customers: Contact your Business or Relationship Manager at your local Ulster Bank Business Centre/Branch. Existing Customers: Contact Business Card Helpdesk on 0845 300 4473 | |
| Commercial Cards - OneCard | New Customers: Contact your Business or Relationship Manager at your local Ulster Bank Business Centre/Branch. Existing Customers: Contact OneCard Helpdesk on 0845 300 7295 Lines are open from 9am-5pm, Monday to Friday. Calls may be recorded | |
| Commercial Cards - Visa Purchasing Card | New Customers: Please contact Valerie Lang on 00 353 1608 4754 valerie.lang@ulsterbank.com Or Contact the Corporate & Institutional Banking team Existing Customers: Contact Purchasing Card Helpdesk on 0845 300 4476 Lines are open from 9am-5pm, Monday to Friday. Calls may be recorded. | |
| Lost and Stolen Commercial Cards |
| |
| Franchising | To arrange a meeting, phone 0800 158 8794. Lines are open from 9am-5pm, Monday to Friday. Calls may be recorded. | franchising@ulsterbank.com |
| Agri-Business | Contact the Agri Team. | |
| Accepting Debit and Credit Card Payments | Contact the Merchant Services Team. | |
| Invoice Finance | New Customers: To find out more about our services, or to arrange a meeting with a Sales Manager please call: 028 9027 6112. Lines are open from 9am-5pm, Monday to Friday. Calls may be recorded. Existing Customers:
| Invoice Finance Quote Request |
| Lombard Asset Finance | New Customers: For a Finance quote or enquiry, phone 0800 502 402 Lines are open from 9am-5pm, Monday to Friday. Calls may be recorded. Existing Customers: Contact Customer Services on 0845 877 8888. Or Your local Relationship Manager. | Finance Quote Request/Enquiry |
| Global Trade Finance | Gavin Murphy +353 87 942 4686 General Enquiries +353 1 643 1584 | globaltradefinance@ulsterbank.com |
| Corporate & Institutional Banking | Kenton Hilman, Head of Corporate and Institutional Banking
028 902 76769 BBNI Business Development Team: Girvan Gault, Senior Business Development Manager 028 926 25681 | |
| Capital Markets | Contact the Treasury Risk Solutions Team Contact the Structured Products Team Contact the Money Markets Team Contact the Economic Research Team | |
| Security - Fraud Helpline |
| |
| Make a Complaint | How and where to raise your complaint If you are not satisfied with any aspect of our service you can tell us about your complaint in any of the following ways:
|
Max call charge from a BT landline is 7p plus up to 6p per minute. Calls from other networks may vary. Calls from mobile phones may not be free. In order to maintain the highest levels of service, we may record and monitor telephone calls.