Stay alert

• Accessing your internet banking service - by typing the web address directly into your browser instead of following links, you greatly reduce your chances of being duped by a spoof site.
• Check for 'https' and the padlock - genuine secure sites have addresses that start with 'https'. They also show a locked padlock symbol in the bottom section of your internet browser, or beside the website address.
• Double-click the lock symbol - double-clicking the locked padlock symbol brings up information about the lock that can help you confirm that the site is genuine. If the padlock is not within its valid dates, or has been issued to a website that you do not recognise, do not enter your security details.
• Always logout of secure sites - never leave your computer unattended when logged in to a secure session. Ensure you log-out properly.
• Computers in public places - You cannot be certain about the security of public wireless networks or computers in public places (like a library or internet café). So be very cautious about using Internet Banking services in these situations. Never change your security details while using a public wireless network or a public computer.