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ATMs - Automated Teller Machines

ATMs are a quick and straightforward way for you to access your funds without having to queue in the branch. We have a wide network of ATMs with over 520 machines found in or outside our branches and other locations such as supermarkets and petrol stations. We also have over 650 EasyCash machines at similar locations.

You can carry out the following transactions

  • Withdraw cash (up to your daily withdrawal limit)
  • Check your balance
  • Print a mini-statement
  • Order a cheque book
  • Change or unlock your PIN number
  • Access your funds if your card has been stolen with our emergency cash service*

*If your card is lost or stolen and you need emergency funds, you can take advantage of our 24 hour Emergency Cash service. After answering a few quick security questions, you will be given a code enabling you to withdraw cash without a card from any Ulster Bank, RBS or NatWest ATM.


ATM Security

At Ulster Bank we take the security of your personal information and finances very seriously. We know how important it is to provide a safe and secure service, this is why we have continued to invest in our ATM network by installing enhanced security features.

Here’s how we do it:

  • We provide you with a Personal Identification Number (PIN) for your card that you will need to gain access to your account at an ATM
  • You can change your PIN at one of our ATMs at any time
  • Never disclose your PIN to anyone and always shield the keypad when entering your number.


Common Questions

What to do if your card is captured?
Contact your account holding branch, cancel the card and order a replacement.

What to do if the ATM is not in service?
Report the out of service ATM through to your local branch.

What to do in the event of suspicious activity?
If you notice anything unusual about an ATM or there are signs of tampering, please contact the closest Ulster Bank Branch or Police. For your safety please do not remove any suspicious devices.

What to do in the event you do not get the amount you requested from an ATM?
Fill in an ATM Dispute form at your account holding branch.