Useful information

Credit Card Security - Overview

Keeping your credit card safe.

Ulster Bank credit cards have lots of free safety measures - all designed to protect your card from fraudulent use.

Fraud warnings

If we think there's a fraudulent transaction on your credit card, we will call you to make sure.

Chip and PIN

Your Ulster Bank credit card uses the latest Chip and PIN technology to fight card fraud. A microchip in the card stores data more securely. When you shop, you will be asked to type your PIN into a special keypad.

Ulster Bank Secure - an extra layer of protection

Ulster Bank Secure allows you to use a dedicated password to confirm online payments. It's completely free, and ensures that only a genuine cardholder can make the purchase.
It's easy to register.

Read more about Ulster Bank Secure and register

Extra Optional Protection

Card Protection Plus (CPP)

  • Peace of mind - cover your cards for loss, theft or fraudulent use. One phone call cancels your cards and orders replacements.
  • What does it cost? - £29 a year or £70 for three years.
  • Protection – optional Card Protection Plus (CPP) protects all your cards and those of up to four other people in your household.
  • Wide range – optional Card Protection Plus covers credit, debit, store, charge and membership cards.
  • Protection abroad - If you're stranded overseas, you can apply for a £3,000 emergency cash advance; £3,000 advance to help pay your hotel bills; and up to £5,000 advance to cover lost tickets and travel documents.

Please refer to Card Protection Plus summary terms and conditions (PDF) for details.

How do I apply?

Simply choose the optional Card Protection Plus insurance policy when you apply for your credit card. You can also apply later by contacting 0845 300 4642 for classic and student cardholders and 0845 300 4643 for gold cardholders.

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