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Useful information

Standing Orders & Direct Debits - Why use them?

Direct Debits and Standing Orders make paying bills easier. Here are some of the reasons why:

Discount

Many companies offer a discount for monthly Direct Debit payments. Please check with the company.

Convenience

Direct Debits and Standing Orders are simple, safe and speedy ways to make a payment. They save you the hassle of having to remember when a bill is due.

Choice of payment date

With Standing Orders you can pick a date that suits you best. Many people like to make sure their payments go out after they've been paid.
With Direct Debits many companies will also allow you to choose a date that suits you best.

Direct Debit Guarantee

Our Direct Debit Guarantee protects you against unauthorised Direct Debits being taken from your account by mistake. For example, this applies if:

  • too much is taken;
  • a Direct Debit is taken too early;
  • a Direct Debit is taken after you have cancelled it;
  • you have not been given enough notice of a change to a Direct Debit amount or date; or
  • you think an amount has been wrongly taken from your account under a Direct Debit.

Organisations using the Direct Debit Scheme go through a careful vetting process before they're authorised, and are closely monitored by the banking industry. You can feel confident using Direct Debits, given the additional protection offered by the scheme. If a mistake is made by the company or by us, you are entitled to a full and immediate refund.