Useful information

eSavings Plus - Common questions

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The answers you're looking for

I recently applied for an account, how long it will take before I receive my pack?

Your account opening pack should reach you within 5 working days.

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Are there any charges to the account?

No.

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When will my cheque be lodged to the account?

If you provided a cheque for the initial deposit on your eSavings Plus account, this is lodged at the time of account opening.

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How do I view my account once it has been opened?

Once your account has been opened it will appear on your Anytime Banking account within 48hrs. If you are not registered for Anytime Banking we will automatically register you once your eSavings Plus account has been opened. Once registered we will then send you your activation and pin codes to activate the service.

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How do I transfer money out of the account?

Using Anytime Banking customers are free to move money to any nominated account.
Note interest will be lost in any month a withdrawal is made from your eSavings plus account.

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How do I contact someone for more information?

You can contact us on 0845 3014 970 between the hours of 8am to 10pm Monday to Friday

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OR

Call 0800 046 6486

Lines are open:
Mon to Fri 8am to 6pm,
Saturday 9am to 2pm,
(excl. bank holidays).

Calls may be recorded.

OR
Request a call back

Note: The earliest we can
call you back is the next
working day and will be between:
Mon to Fri 8am to 6pm,
Saturday 9am to 2pm,
(excl. bank holidays).