Payments Settings and Information

We have now made it even easier to reconcile your payments.

You can now export your Standing Orders, Direct Debits and European Direct Debits data in a convenient .csv format.

This information can then conveniently be used with your other account, spreadsheet or analysis software outside of Bankline.

To Export Standing Orders

• Select Payments from the left hand options.
• From the Payments sub-menu select Standing orders. The Select debit account screen launches, displaying available debit accounts for selection.
• Click the account hyperlink for the identified account. Standing orders for account [account ID] screen launches.
• Click on 'Export Standing order' button on 'Standing order for account' screen. File Download dialog box appears with options to 'Open', 'Save' or 'Cancel'.
• Click on 'open'. A new Excel spreadsheet should appear with the default filename “Standing_Order_Report_dd-mm-yy_HH-MM-SS.csv”.
• Check that all the Standing orders associated with the account are present in the list. You can export up to 10,000 standing orders in a single file.

To Select Direct Debits

• Select Payments from the left hand options.
• From the Payments section select 'Direct Debit '
• Select 'List of Accounts' from Domestic Direct Debit Column. The Select debit account screen launches, displaying available debit accounts for selection. You can view domestic and Great British Pound – GPB direct debits.
• Click the account hyperlink for the identified account.
• Click on 'Export Direct Debit' button on 'Direct Debit for account' screen. The file download dialog box appears with options to 'Open', 'Save' or 'Cancel'.
• Click on 'open' A new Excel spreadsheet should appear with the default filename “Domestic_Direct_Debit_Report_dd-mm-yy_HH-MM-SS.csv”
• Check that the Direct Debits associated with the account are present in the list. You can export up to 10,000 Direct Debit in a single file

We have heard your feedback and listened!

You can now print up to 200 payment advices. This is an improvement from 50 to 200.

This improvement will now make it even more convenient for you to:

• Reconcile payments
• Provide proof of payment to suppliers
• Provide an audit trail

You will now have the option to print up to 200 payment advices from wherever you normally print them on Bankline.

• Select “Payments” from the main menu
• Select “Payments Summary”
• Choose a view from the dropdown menu:
  • Payment Summary
  • Management Summary
  • Treasury Summary
• All these view let you Print/Save Advices – now up to 200 at one time.
• Need to print more than 200 advices? Simply use the “incremental print” option in the “Print Summary”

Improvement Details

You can now set and save the international payment charges at template level. This improvement removes the need to key for the charge on each separate payment from that template. This will save you time.

These templates now have options for you to choose how you would like our charges and the foreign bank charge to be handled. The system will default to "Share" - this is shared charging at both payment & template level in line with the Payment Services Directive (PSD rules).

How to

You can save the following details with international templates:

• In the " Our charges" section, you save this to be set for either the "Remitter" or "Beneficiary". You can also choose the charge account details.
• In the " Foreign bank charges" section you can save this to be set for either the "Remitter" or "Beneficiary".

When you make a payment from a template, you can also choose to overwrite any saved charging details.

Improvement Details

In line with European Union (EU) laws, when making cross-border euro payments within the Single European Payment Area (SEPA) region*, you must include details of the beneficiary's International Bank Account Number (IBAN). The IBAN is mandatory for Bankline to process these payments.

Bankline is now more flexible on the account detail format when you are making International Payments to IBAN enabled countries in non euro currencies. While IBANs are not mandatory for these payments, we will now accept alternative account detail formats for these payment types. For example, you could do this when you make a payment to a Great British Pound – GBP account in France. This change applies to templates & file import.

The IBAN is the standard format for account numbers in Europe. It helps identify the beneficiary bank account. When used it reduces errors, costs and delays. If one is available we recommend that you always enter it.

* (SEPA covers the 27 countries of the European Community, as well as Iceland, Liechtenstein, Monaco, Norway and Switzerland.)

How to

When you make a payment to a SEPA country, you will see a new field called " Input alternative beneficiary account format". This appears when you enter international payments or work with payment templates.

Click on this to enter a Bank Identification Code (BIC), Account Holding Branch and Beneficiary Account number.

You will see advice on screen that "you can use alternative beneficiary account formats when BIC and IBAN are not mandatory for the combination of destination country and currency you have chosen the payment to be sent in".

Once you expand the section, you will see:

Similarly, if these conditions apply to payments you import, you can also import a payment with these alternative account formats. Simply use a BIC or National ID (“NCC”) and beneficiary account number.

Improvement Details

We've listened to feedback from our customers - and made our payment templates and bulk lists more flexible.

Now you can choose a setting that will allow any debit account available to a user to be selected when making a payment from one of these templates. This allows you to use the same template or bulk list for payments from different debit accounts.

The result? You save time setting up and saving multiple templates or bulk lists where other details remain the same.

How to

The default setting will be not to allow a user amend / edit a debit account when making a payment from a template or bulk list. Bankline administrators must switch on the new option within Payment Settings to enable users (with privileges to maintain templates or bulk lists) to then use this new feature.

Information for Bankline Administrators

In the Administration, Customer Details section, you will see that there is a new setting " Edit debit account for payments from templates and bulk lists". This will be set to " No" as default.

To activate this for your Bankline service, set this to " Yes".

Users with privileges to maintain template or bulk list can then select this feature for individual bulks lists and templates.

When users make payments from those bulk lists or templates, they can choose from a list of debit accounts available to that user. The debit account which was saved against the template will then simply become the default.

Improvement Details

Making reconciliation easier with enhanced intra-day statement reporting for sameday (“CHAPS”) and international payments.

You now receive full payment narrative information on your Bankline statement intra-day for all account types, still with a click through to debit and credit payment advices.

Bankline will now show:

• Debit Transactions
  • Line 1 - Your Ref (from the Payment screen)
  • Line 2 - Payment reference (from our system, where available)
• Credit Transactions
  • Line 1 - Information for Beneficiary (from the Payment screen)
  • Line 2 - Payment reference (from our system, where available)
• Where no payment reference is available, Line 2 will be blank
• Additional lines of narrative may be available once the transactions are posted (no change)

This means you will see the "Your reference" information immediately - making it easier to identify specific transactions, especially if there are several for the same amount.