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Car insurance - Legal information

Ulster Bank Car Insurance is only available to residents in the Republic of Ireland. The information contained on this website is only a guide to the benefits available.The policy document sets out the terms of the cover. Once you have received your policy documentation, you have 14 days to withdraw from the contract should you feel, having read the documentation, that the product does not meet your needs.

Details of your chosen car insurance cover and the cancellation and complaints procedure are provided in the policy document. Ulster Bank Car Insurance is priced on an individual basis and differs according to circumstances.

Ulster Bank Car Insurance is introduced by Ulster Bank Ireland Limited and underwritten and administered by Aviva Insurance Limited. Ulster Bank Ireland Limited is regulated by the Central Bank of Ireland. Aviva Insurance Limited, trading as Aviva, is authorised by the Financial Services Authority in the UK and is regulated by the Central Bank of Ireland for conduct of business rules. Registered Branch Office in Ireland No 900175. Registered Branch Address: One Park Place, Hatch Street, Dublin 2. Registered in Scotland No 2116. Registered Office Pitheavlis, Perth PH2 0NH. Ulster Bank Ireland Limited, a private company limited by shares, trading as Ulster Bank, Ulster Bank Group and Banc Uladh. Registered in Republic of Ireland. Registered No 25766. Registered Office: Ulster Bank Group Centre, George's Quay, Dublin. Member of The Royal Bank of Scotland Group. Ulster Bank Ireland Limited is regulated by the Central Bank of Ireland. Calls may be recorded.

The Law applicable to the Contract

Under European Law, you and Aviva Insurance Limited may choose which law will apply to this contract. Irish Law will apply unless both parties agree otherwise. The language used in this and all other documents relating to this product is English and all our communications with you will be in English.

Our dealings with you leading up to you taking out your Insurance policy, as well as the terms and conditions of our agreement with you, are governed by the laws of Ireland. You agree that the courts of Ireland will have jurisdiction in relation to any matter relating to this agreement. You have the right to terminate the contract early.

If you are not satisfied with any of our products or services we have a complaint handling procedure that you can use to resolve such matters. A leaflet giving details of our procedure is available on request. We are a member of The Financial Services Ombudsman's Bureau. If you are not satisfied after following our procedures, you can ask the Ombudsman to review the complaint. You can find out more about The Financial Services Ombudsman in the leaflet available from any of our branches or online at www.financialombudsman.ie .

Alternatively, you can write to: Financial Services Ombudsman's Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2. Telephone: (01) 6620899. Fax: (01) 6620890. Email enquiries should be sent to enquiries@financialombudsman.ie

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Call 1890 700 800

Lines are open:
Monday to Friday
9am to 6pm

Calls are answered by Aviva on behalf of Ulster Bank. Calls may be recorded and calls from mobiles may not be free.