Ulster Bank Home Insurance is introduced by Ulster Bank Ireland Limited and underwritten and administered by Aviva Insurance Limited. Ulster Bank Ireland Limited is regulated by the Central Bank of Ireland. Aviva Insurance Limited, trading as Aviva, is authorised by the Financial Services Authority in the UK and is regulated by the Central Bank of Ireland for conduct of business rules. Registered Branch Office in Ireland No 900175. Registered Branch Address: One Park Place, Hatch Street, Dublin 2. Registered in Scotland No 2116. Registered Office Pitheavlis, Perth PH2 0NH.

Cancelling your insurance policy

You have the right to cancel your policy in the 14 days after the start of your policy or the day on which you receive your policy documents, whichever is later. You will need to let us know, quoting your policy number, so we can cancel the policy. As long as you haven't made any claims, we will work out the premium for the period we have been insuring you and refund the balance. You may cancel the policy at any time by giving us written notice. We may cancel the policy (or any section) by giving you 10 days' notice by registered post to your last known address.

The Law applicable to the Contract

Under European Law, you and Aviva Insurance Limited may choose which law will apply to this contract. Irish Law will apply unless both parties agree otherwise. The language used in this and all other documents relating to this product is English and all our communications with you will be in English.

Our dealings with you leading up to you taking out your Insurance policy, as well as the terms and conditions of our agreement with you, are governed by the laws of Ireland. You agree that the courts of Ireland will have jurisdiction in relation to any matter relating to this agreement. You have the right to terminate the contract early.

If you are not satisfied with any of our products or services we have a complaint handling procedure that you can use to resolve such matters. A leaflet giving details of our procedure is available on request. We are a member of The Financial Services Ombudsman's Bureau. If you are not satisfied after following our procedures, you can ask the Ombudsman to review the complaint. You can find out more about The Financial Services Ombudsman in the leaflet available from any of our branches or online at www.financialombudsman.ie. Alternatively, you can write to: Financial Services Ombudsman's Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2. Telephone: (01) 6620899. Fax: (01) 6620890. Email enquiries should be sent to enquiries@financialombudsman.ie